FAQ

WARNING! The answers may sound like the premise of a Black Mirror Episode.


What are Digital items?

Digital Items (Clothing, Accessories, Footwear, and more) are intangible assets that exist only in digital form. These items can be applied to any pre-existing photo of yours.

 

Sounds Complex. How does it work?

Very Simple. You choose one or multiple no. of Digital Item(s) from our store, send us your photo as per our guide and our team will digitally fit the look onto the photo you sent, ready to post on Social Media.


Interesting, But why do I need to buy Digital items?

Digital fashion is our new judiciary. It is fair and unbiased. There is no discrimination on the basis of age, gender, and size. It is an opportunity for you to express your style and creativity freely online, and at the same time fit sustainability values. And lastly, it’s ‘way cheaper’ compared to physical designer items.


OK, Will I receive any physical product on my purchase?

No, these items are only designed for existing in the Digital realm.


How can I spend real money to buy Digital items?

This is no new FAD; people have been spending on gaming “skins” and “cosmetics” for many years. It is just the same kind of sensual experience as buying an e-book or a Netflix subscription. This Digital Lifestyle trend has come and is here to stay!


When can I receive my order?

As this is a creative process, we request you to be patient, and we will deliver to you in 7 working days. 


Refund and return policy?

We do not accept exchanges or returns. If you have any complaints, you can Email us within 3 days of receiving your order along with the order number and the photo you received. 


I can’t wait! How do I put it on? 

Step 1: Have the alacrity to Explore! Browse some Ideas

Step 2: Hop to our Store, after some umming, hit BUY NOW!

Step 3: Go through our Photo & Fitting guide, follow the steps and send us a stunning photo.

Step 4: Wait for it! You will receive your photo wearing the Digital Items, which will make a stunning IG post!

Can’t find what you are looking for? Email us at hello@xrcouture.com, and you’ll get a helpful answer immediately.